Infrastructure Support

Operations and maintenance on IT systems includes all software and hardware associated with servers, applications, and networking.

Keeping IT systems viable with supported vendor releases or off-the-shelf applications software upgrades.

Sample of Services Provided

  • Operational Support
  • Network/Hardware Support
  • Software Maintenance and Upgrades
  • Telecommunications Maintenance
  • Infrastructure Management Services (IMS)
  • IT Infrastructure Optimization
  • System Installation, Configuration, and Tuning
  • Backup and Recovery Management
  • Help Desk/IT Support
  • Configuration Management
  • Resource Management
  • System Management
  • Data Quality Management
  • IT Operation and Maintenance Planning