Operations and maintenance on IT systems includes all software and hardware associated with servers, applications, and networking.
Keeping IT systems viable with supported vendor releases or off-the-shelf applications software upgrades.
- Operational Support
- Network/Hardware Support
- Software Maintenance and Upgrades
- Telecommunications Maintenance
- Infrastructure Management Services (IMS)
- IT Infrastructure Optimization
- System Installation, Configuration, and Tuning
- Backup and Recovery Management
- Help Desk/IT Support
- Configuration Management
- Resource Management
- System Management
- Data Quality Management
- IT Operation and Maintenance Planning